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Patient Stories · International

3,000 kilometers to find
the right surgeon

Mr. Zhu's story, from Malaysia

Pre-op weight 112 kg 6 months post-op −27.3 kg Surgery duration under 2.5 hours
3,000 km
distance traveled
5 hr → 2.5 hr
quoted vs. actual surgery time
6 years
from first contact to decision
Cardiac stent
high-risk surgical background

He didn't fly here on impulse.
He spent six years doing his research, consulted three surgeons,
and in the end flew 3,000 kilometers because of one answer.

Mr. Zhu's connection to Dr. Ser goes back forty years. Dr. Ser's older brother was Mr. Zhu's classmate. Years ago, that brother had suggested he consult Dr. Ser about weight loss surgery, but Mr. Zhu didn't pursue it.

Then in November 2019, he came to Taiwan on a business trip and stopped by to see Dr. Ser. In that meeting, he laid out everything that had been weighing on him:

Cardiac stent history Metabolic syndrome (at threshold despite medication) Severe hernia (fist-sized, beside the navel) Weight 112 kg

Dr. Ser's recommendation: hernia repair and gastric bypass, done together in the same operation.


Mr. Zhu didn't decide immediately. Back in Malaysia, he consulted two local surgeons.

Both agreed surgery was necessary, but recommended a different procedure: sleeve gastrectomy, not gastric bypass.

Mr. Zhu asked: why not bypass combined with hernia repair?

The answer he received:

If you insist on bypass plus hernia repair, that's five hours under anesthesia. Switch to sleeve gastrectomy, and we can do it in three.

— assessment from surgeons in Malaysia

For most patients, a longer operation simply means more time on the table. For Mr. Zhu, those numbers carried a different weight entirely:

He had a cardiac stent. Several of his medications couldn't be stopped. The length of time under anesthesia wasn't a minor consideration, it was a risk he could not ignore.


Six years after that first visit, Mr. Zhu called Dr. Ser.

He asked one thing: "If you were the surgeon (bypass and hernia repair together) how long would it take?"

Assessment in Malaysia
5 hr
Bypass + hernia repair
considered too high-risk
Dr. Ser's answer
2.5 hr
Bypass + hernia repair
completed together

The same two procedures. Half the time.

For Mr. Zhu, that wasn't just a different number, it was the answer that gave him the confidence to go through with surgery.

He booked a flight to Taiwan.


Six months after surgery, Mr. Zhu's weight had dropped from 112 kg to 84.7 kg, a loss of 27.3 kg.

But weight is never the whole story. What actually gave him peace of mind was watching his lab results across every follow-up:

Marker Pre-op 3 months 6 months
Weight
112 kg
92 kg
84.7 kg
HbA1c
7.8%
5.4%
4.6%
Fasting glucose
175
104
81
Insulin resistance (HOMA-IR)
20.91
1.50
0.52
Liver enzymes (GOT / GPT)
82 / 139
62 / 74
49 / 56
Urine albumin ratio (UACR)
138.4
33.3
10.9
Triglycerides (TG)
109
103
59
Pre-op → 3 months → 6 months. Multiple markers have returned to normal range.

HbA1c went from 7.8% to 4.6%, back within the normal range. Insulin resistance dropped from 20.91 to 0.52: not just an improvement, but a complete reversal. The metabolic syndrome that maximum medication had barely kept in check began to resolve within six months, blood sugar normalized, liver enzymes near normal, and even the kidney stress marker UACR returned to a healthy value.

And the hernia that had sat fist-sized beside his navel
the same operation, resolved at the same time.


A shorter operation isn't about being fast. It's about precision.

Twenty years and 4,000 cases mean every step has a clear protocol. A surgical team that has worked together for years means everyone in that room knows exactly what to do, no extra communication, no waiting. The procedure runs cleanly because it has been done cleanly, thousands of times.

For a patient like Mr. Zhu (with a cardiac stent, medications that couldn't be stopped, anesthetic risk higher than most) a shorter operation wasn't a nice-to-have. It was the single most important form of protection the surgical team could offer him.

Thank you for your trust.
Seeing you reclaim your health and your smile
that is what keeps us going.

— Dr. Kong-Han Ser

Not everyone needs to fly 3,000 kilometers.
But everyone deserves to find the answer that lets them move forward.

Hear Mr. Zhu tell this story in his own words 5:07

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